When setting up a new surveillance system that consists of HD PoE IP and PoE NVR cameras, you may encounter an issue with the camera being unable to connect automatically to the NVR. You can troubleshoot this by ensuring that the camera has booted and being identified by the network. Connect the camera to the network other than that of your internal PoE switch on the NVR. Consider using a 12V DC 1amp power adapter to power the camera before connecting the camera to the router.
You should be able to find the camera on the network on your computer, but make sure that the camera is connected to the network other than the PoE internal switch on your NVR. Consider the following steps to change the IP address on the HD IP security camera system to make it useful with the PoE NVR:
- Follow manufacturer instructions – The PoE router or switch should come with instructions for setting it up.
- Connect the cables to the router and camera – Connect the cat6/cat5e network cable to one of the LAN ports on the PoE router or switch before connecting it to the HD IP security camera system. You should connect the 12VDC power supply to the camera if the router or switch cannot support PoE.
- Look up the IP address of the camera – Use the software to do this, so make sure it is installed on your computer. The program should help you search the IP address. When installation is complete, a new IP camera will be displayed in the list of devices. If required, you can modify the network parameters. The default password is 12345 for saving the changes.
- Open your browser – Type the IP address of the device and login using ‘admin’ as username and ‘12345’ as the password. Some devices may have ‘admin’ as their password, too. From your browser, you can already view and manage the IP camera and the IP address.
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